How To Reset A Password As An Administrator

This guide shows how to reset a password on behalf of a user. A user can reset a password without the assistance of an administrator by following this guide How To Reset Your Password

If you are unable to complete any of the steps in this guide please use the Submit a request button in the top right of this page to contact our team for help.

1. Click the Admin tab 
   
   
   
   
   
2. Click User Accounts > Staff > Name of Staff Member > Reset Password
   
   
   
   
   
3. Click the Reset button
   
   
   
   
   
4. The link that is generated will be emailed to the affected user:
   
   
5. You can also click this link to set a password for the staff member if needed.

You may also be interested in the following guides

How Do I Expire A Staff Members Account
How Do I Add Staff Members